Shipping Policy

Shipping costs are calculated at checkout based on your location and order weight. Estimated delivery times:

• Canada: 2–7 business days
• USA: 4–10 business days
• International: 7–21 business days

Tracking:

Once your order ships, you’ll receive a tracking number via email to follow your shipment’s progress.

Shipping Address:

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost items due to incorrect or incomplete addresses.

Return Policy:

We want you to love your purchase! If for any reason you are not satisfied, we accept returns within 14 days of the delivery date.

Return Conditions:

Items must be unused, unworn, and in their original packaging.

Customers are responsible for covering the cost of the return shipping label. Original shipping fees (if any) are non-refundable.

Once we receive and inspect the returned item, we will issue a refund to your original payment method. Please allow 3-5 business days for the refund to reflect on your account.

Please contact us at shadeplug.info@gmail.com with your order number and reason for return. We will provide you with the return address and instructions.